Our Experience &
Case Studies

The PFG MedComm 360° Approach to Access® has been established with deep experience across brands, therapeutic categories, and stakeholder types.

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Therapeutic Categories

bariatric-surgery

Bariatric Surgery

heart

Cardiovascular

dermis

Dermatology

intestine

Gastrointestinal

lungs

Respiratory

vaccine

Vaccines

broken-bone

Joint and Bone

hematology

Hematology

immunity

Immunology

digestion

Metabolic

virus

Virology

uterus

Women's Health

newborn

Neonatology

kidneys

Nephrology

neurology

Neurology

search

Oncology

dna

Rare Diseases

pain

Pain

Case Study 1

Build Your Own Value Story

PFG MedComm partnered with a healthcare organization that had lengthy and cumbersome health communication materials incorporating both a broad range of content and messaging. While comprehensive, the existing material was ineffective in framing information for key clinical stakeholders.

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Anticipated

Anticipated the needs and opportunities by identifying the top health system strategic priorities and areas of concern

  • Landscape Research & Needs Assessment
  • Stakeholder Profiling & Interviews
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Adapted

Adapted by streamlining into the 6 key value messages most impactful for health systems.

  • Build Your Own Value Story
  • Flashcards
  • Customer Facing Leave Behinds
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Accomplished

Accomplished by creating “build your own value story” tools for account managers to create a tailored value story speaking to the needs of their health system clinicians and the patient population

  • Training Playbook & Implementation Guide
  • Training Workshop

Case Study 2

A "Fly On The Wall" Training

A healthcare organization wanted to support their team through a creative training workshop to better understand the real-world experience and mindset of clinicians and patients. PFG MedComm partnered with the production agency to develop strategic approach and content.

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Anticipated

Anticipated all the clinical, patient, and access scenarios occurring that would be most valuable for understanding the clinician and payer mindset

  • Landscape Assessment
  • Strategic Recommendations
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Adapted

Adapted the immersive experience through the development of stakeholder personas, characters, and scenarios.

  • Stakeholder Mapping & Research
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Accomplished

Accomplished by creating a robust, immersive storyline, scripts, and scenes for training attendees to understand the customer experience

  • Training Content

Case Study 3

Value Communication Strategy

PFG MedComm partnered with the global division of a company with COVID diagnostics to communicate the value of their expansive suite of clinical diagnostics to a specific set of payer stakeholders. The team lacked relevant content and messaging needed for this stakeholder type.

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Anticipated

Anticipated the needs and opportunities within their customer segment through a comprehensive landscape assessment.

  • Landscape Assessment & Strategic Recommendations
  • Best Practices Review
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Adapted

Adapted the tactical plan and created engagement tools.

  • Stakeholder Mapping Workshop
  • Value Story Deck
  • Clinical Leave Behinds
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Accomplished

Accomplished by empowering their field teams through stakeholder engagement training workshops with real-world scenario simulation.

  • Global Training Workshops
  • Training Playbook
  • Stakeholder Profiles

Case Study 4

Women's Health Access Strategy

A top 25 medical device company had a women’s health device brand that was facing access challenges from national payers due to limited perspectives on the available data and patient populations. The company noted that the geographies of limited access included lower socioeconomic populations. ​

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Anticipated

Anticipated challenges based on a comprehensive landscape analysis of clinical, health economic and payer strategies

  • Landscape Assessment & Strategic Recommendations
  • Typeform Surveys
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Adapted

Adapted a revised strategy responding to the challenges of racial disparities, disease burden, and barriers to access.

  • Stakeholder Mapping
  • KOL Relationships
  • Strategic Planning
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Accomplished

Accomplished through tactical execution of strategic recommendations.

  • Peer-Reviewed Publication & Conference Support
  • Payer Value Story & Value Proposition

Case Study 5

Clinical Value Messaging

A healthcare organization was facing challenges in communicating the clinical and health economic value of their research and data to a specific stakeholder type. Coverage variations and changes due to healthcare landscape impacted clinical perspectives.

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Anticipated

Anticipated the needs by reviewing challenges with internal stakeholders and reviewing landscape.

  • Landscape Research & Needs Assessment
  • Internal Team Interviews
  • Stakeholder Profiling
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Adapted

Adapted by communication strategy by proposing a wraparound approach to addressing the specific channel

  • Strategic Planning
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Accomplished

Accomplished by developing a communication strategy using both non-personal, and traditional marketing approaches

  • Clinical Stakeholder Collaboration
  • White Paper
  • Clinical-Facing Communication Materials
80+

Brands

55+

Indications

20+

Therapeutic Categories

37+

Launches
(US + Global)

Let's talk about what we can accomplish together.

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